Privacy Policy:

Effective Date: 04/08/2025

WHEN DO WE COLLECT INFORMATION?

We collect information from you when you subscribe to a newsletter, fill out a form, enter information on our site, make a purchase, interact with our AI-powered agents within our CRM, or engage with our customer support systems.

How We Use Your Information?

We use the information we collect to:

Communicate with you regarding inquiries, appointments, or service updates. Send relevant marketing materials, promotions, and updates (you can opt out at any time by replying with "STOP" or clicking "Unsubscribe").

Improve our website, services, and customer experience through analytics and feedback.

Ensure compliance with applicable regulations and protect against fraud or misuse.

HOW DO WE PROTECT VISITOR INFORMATION?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

DATA SHARING COMMITMENT

WE DO NOT SELL YOUR DATA

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

LIMITED SHARING WITH SERVICE PROVIDERS

We may share your information with trusted third parties who assist us in operating our website, optimizing our marketing, or servicing you, so as long as those parties agree to keep this information confidential. These service providers include:

Email service providers – solely for sending communications you have opted into

Website hosting services – solely for the purpose of hosting our website and its content

SMS message aggregators and providers – solely for delivering text messages you have opted into receiving

Victrium – for client relationship management (see special provisions below)

Cloud storage providers – for secure storage of data processed by our systems

Meta – for running targeted marketing campaigns and improving the relevance of ads you may see

Important Note About SMS Data: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Victrium

We use Victrium’s services to store client information and communicate with you. Please note the following: Victrium uses the HighLevel CRM platform, which is a third-party system operated by GoHighLevel. While the platform is branded under Victrium, the software, servers, and infrastructure are owned and managed by GoHighLevel.
Limitation of Liability:
We are not responsible for any issues, outages, data breaches, or other problems that may occur with the HighLevel platform. This includes, but is not limited to

Data loss or corruption

Security breaches or unauthorized access to data

COOKIES

We may use cookies for tracking purposes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, Chrome, Firefox, or Safari) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies, some features may be disabled and some of our services may not function properly.

THIRD PARTY INTEGRATIONS

FACEBOOK

Facebook's advertising requirements can be summed up by Facebook's Advertising Principles. They are put in place to provide a positive experience for users.

https://www.facebook.com/policies/ads/We

have implemented the following:

Advertising with Facebook Advertising

Retargeting with Facebook Advertising

Demographics and Interests Reporting

We, along with third-party vendors such as Facebook, use first-party cookies (such as the Facebook Pixel) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out of Facebook's interest-based ads: You can opt out of Facebook's interest-based ads by visiting:

https://www.facebook.com/help/568137493302217

You can learn more about Facebook's Privacy Policy at: Facebook Terms and Policies.

GROUNDS FOR USING AND PROCESSING YOUR DATA

The information we collect and store is used primarily to allow us to offer goods and services for sale. In addition, we may collect, use, and process your information based on the following grounds:

LEGITIMATE BUSINESS INTERESTS

We may use and process your data for our legitimate business interests, which include, among other things, communicating with you, improving our goods or services, improving our website, optimize our marketing, and providing you with the information or products that you have requested.

CONSENT

We may use your data, or permit selected third parties to use your data solely for essential services, such as enabling email communications. Based on your consent to our use and sharing of that data. You may withdraw your consent at any time, but doing so may affect your ability to use our website or other offerings.

AS REQUIRED BY LAW

We may also use or process your data as required for us to comply with legal obligations.

DATA RETENTION

We retain personal data as long as it is needed to conduct our legitimate business purposes or to comply with our legal obligations, or until you ask us to delete your data. For example, we will retain certain personal information indefinitely for the purposes of maintaining your account, unless and until you delete your account. Data that we gather for a specific and particular purpose, such as assisting law enforcement or analyzing trends, will be kept for no longer than is necessary for that particular purpose. Data that is no longer needed by us for any of the purposes listed above will be permanently deleted.

We will honor your request to delete your data, as described more fully below, unless we are required by law to retain access to the data. However, note that we cannot control the retention policies of third parties. If you wish to have any third parties, including those to whom we've transmitted your data, delete that data, you will need to contact those third parties directly. You may request from us a list of all third parties to whom we have transmitted your data. We may retain usage data (that is, data that is gathered by our company or third-party analytics companies for the purpose of analyzing the use of our website) as needed for internal analysis purposes. This type of data is usually retained for a shorter period of time than personal data, unless the data is necessary to improve the security or functionality of our website or offerings, or we are legally obligated to retain the data for a longer period of time.

CALIFORNIA PRIVACY RIGHTS

The State of California has established its own unique regulations that apply to California residents. As of its effective date of January 1, 2020, we are also compliant with the California Consumer Privacy Act Of 2018, Cal. Civ. Code §§ 1798.100 Et Seq. (CCPA).Any California resident may request, free of charge, the personal information we have collected or stored about themselves or about a member of their household. For security purposes, we reserve the right to ask for verification of your identity and proof of your California residency at the time of your request.

Any California resident has a right to request the personal data we have collected, or request deletion of the personal data we have collected, including but not limited to:

Any personally identifying information, such as a real name, alias(es), mailing or resident address, IP address, email address, account name, biometrics, or any other data that could uniquely identify a California resident; and Commercial information, including products or services purchased, obtained, or considered, search history, interactions with our website, or any other purchasing or browsing history of our site and/or offer(s); and Site comments made publicly or privately; and Geolocation data; and Professional or employment-related information; and Education information; and Conversations from interactions with our AI systems.

We reserve the right to collect any of the above data on California residents and their households. We DO NOT sell your data. California residents can email us at

[email protected]

to explicitly request to opt-out of any future data sales, should our policies change. California residents also have the option to request a full deletion of their account and any data we have collected and associated with them. We agree to comply with any data request or deletion made pursuant to the CCPA in a reasonable timeframe, during normal business hours and excluding holidays or our pre-scheduled time off.

COPPA (CHILDREN ONLINE PRIVACY PROTECTION ACT)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13 and do not knowingly collect personal information from children under 13.

CAN SPAM ACT

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions.

To be in accordance with CANSPAM, we agree to the following:

NOT use false, or misleading subjects or email addresses

Identify the message as an advertisement in some reasonable way

Include the physical address of our business or site headquarters

Monitor third-party email marketing services for compliance, if one is used

Honor opt-out/unsubscribe requests quickly

Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can email us at

[email protected]

or follow the instructions at the bottom of each email to unsubscribe, and we will promptly remove you from ALL correspondence.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any updates will be posted on our website with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at the contacts below.
[email protected]

(317) 728-0212